Leading With Emotional Intelligence

Module Overview

The aim of this one-day emotional intelligence training course is to enable participants to learn the core personal behavioural skills of leadership, based on the practical application of Emotional Intelligence to our daily routines.

Learning Outcomes

• Define the concept of emotional intelligence;
• Build a strong work team that is motivated and productive, increasing your bottom line;
• Deal effectively with conflict
• Elevate your position in negotiations to ensure a positive, win-win outcome.

Programme Content

• Emotional Intelligence: management of self & career. Awareness, regulation & motivation. Auditory, visual & kinesthetic
• Enduring Values. Corporate & Personal: responsibility, trust, courtesy, respect & dignity, … how these feed into daily decision-making.
• Establishing personal/professional boundaries, to handling disappointment & frustration, achievement & grace.
• Avoiding self-sabotaging behaviours. Breaking free from patterns that hold us back. Witnessing oneself from a neutral perspective.
• Recovering from verbal blunders, social gaffes, minor derailments – face-saving strategies to removing one’s foot.
• Techniques & external strategies to achieving self-motivation: internalising the vocabulary, modeling the behaviour … unlearning old habits.
• The Career Case: for developing a personal brand. Identify one’s promotional vulnerabilities. A virtuous circle – grounded in values.
• Demonstrating consistency through higher self-awareness and integrity & presenting a confident and competent personal presence

This course is suited for
Senior Managers, Middle Managers & Team Leaders