- To evaluate how you handle the question in the stressful interview situation
- To see what ‘stress’ means to you – whether you have a high or low tolerance for it
- To flag to you there may be a certain level of stress in the job you are applying for
- To assess whether you have ever faced stress before and how you have constructively dealt with it
- To explore your self-awareness of your stress factors (if any) e.g., being ‘not busy enough’ or ‘underutilized’ in a job may be more stressful to some people than being overloaded with work!
- To explore your stress-resilience and your adapting strategies – to learn how you cope with stress, how you manage it, recover from it, absorb it, organise around it – and still get the job done!
- Every scenario is different and it requires a very careful assessment
- Provide an example (STAR) with a positive outcome of a stressful work-related situation
- Show how you try to manage work proactively in order to prevent a potentially stressful situation arising in the first place:
- plan ahead
- communicate clearly to your Manager about expected difficulties
- ensure back up plans and resources are in place
- communicate these plans to others so that they are ready when required
- However, you need to also show how you deal with a crises when it arises (unexpectedly):
- stand back, stay calm, but remain focused on urgency
- consider context, risks and implications of the critical situation
- first assess priorities yourself, then go to Manager and /or other key stakeholders to agree what actions need to be taken
- see if some work can be re-allocated, pushed out, delegated or re-prioritised
- stay in contact with people involved in the situation and provide updates
- show your efforts and commitment to get the job done successfully
- Finally, describe your personal stress management strategies – how you also ‘let go’ and unwind at home – jogging, gym, cooking, friends, family, etc. (it could be good to present self-care and a healthy work-life balance outlook)
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