TORC

Keeping Free Of Bullying & Harassment

Quick look

Torc offers a 1-day bullying & harassment training course, focussing on an open and proactive engagement to ensuring dignity in the workplace.

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Background

Bullying & harassment figure prominently as lighting-rods for workplace unease.

These issues call for an open and proactive engagement – in terms of involving the leadership, line managers and staff in establishing a cultural focus that immunises the organisation from their occurrence.

Accordingly, this 1-day bullying & harassment training course is structured to not only impart the legal knowledge and practice, but to also motivate participants to seize the more positive benefits accruing.

The format of the course involves a combination of individual and group work through participative discussion, questionnaires and case studies – spiced with humorous video & anecdotes.

Objectives

  • Raise the awareness of work-related psychosocial issues.
  • Empower participants to manage positive & proactive prevention.
  • Learn to identify workplace bullying & understand why people bully.
  • Understand the differences between harassment and bullying.
  • Gain a knowledge of the employment legislation, underpinning these areas.
  • Outline the steps involved in dealing with a complaint.

Content

  • Definition of workplace bullying, the legal context & support. Scale of issue, etc.
  • Types of bullying behaviour – & the fallout for the individual & organisation.
  • Why do people bully? The telltale signs, inner needs & tactics to control.
  • Events & cultures that inadvertently facilitate bullying behaviour – & how to ameliorate.
  • Practical strategies for victims to follow in confronting the bullying behaviour.
  • The important role of the third-party bystander – how & when to act/react.
  • The differences between bullying & harassment – sexual & otherwise.
  • The effects of bullying & harassment on the victim – emotional, cognitive, behavioural, physiological.
  • Organisational effects – absenteeism, low morale, reduced productivity, retention, reputation.
  • Policies, procedures & charters to prevent – how to develop & communicate.
  • Lessons from recent court decisions … & relevant case studies.
  • Review of best-practice processes for handling complaints.
  • Managers as role modules for a positive workplace … as leaders, enablers, coaches.
  • Moving forward – pledging support & commitment to act on learning.

 
This course is suited for

Senior Managers, Middle Managers & Team Leaders

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