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Problem-Solving: Forensic Style

by Tom O'Connor on December 31st, 2010

Detective stories provide a rich resource for the study of problem solving.
Agatha Christie’s Miss Marple series immediately comes to mind – not just for the intriguing puzzles depicted, but equally for the competency insights revealed.  
The Body in the Library is a particularly good example, famous as it is for having so many police detectives [...]

Prejudice, Emotion & Bias

by Tom O'Connor on December 20th, 2010

The 1983 final episode of M*A*S*H makes for some disturbing watching. 
The lead character, Hawkeye, suffers a nervous breakdown, brought on by witnessing a Korean woman smother her own baby, lest its cries should alert the enemy to their final escape. 
A similarly chilling dilemma faces the Meryl Streep character in Sophie’s Choice, when an Auschwitz officer asks [...]